Return Policy

We offer a 30 day return policy.If you would like to return your item for any reason, provided it is unopened, in the original packaging and of a resalable condition. Must be returned within 30 days of purchase please. Just pack it up and take it to the post office. Please include your name and order number so we know who has returned the items. We ask you to cover the cost of the postage. Our return address is:

Incy Wincy Toys

Garreg Quarry,

Criggion Lane,




SY21 8EE

Please ensure you obtain proof of postage & your items are packed well, unfortunately we can't issue a refund for items in an unsalable condition.

Once we have received your return your refund will be immediately processed via your original payment method.